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Privacy Policy

PRIVACY POLICY FOR THE  METAL APP

Welcome to The Metal App.

This Privacy Policy takes effect from Wednesday, January 8th 2025 (hereinafter referred to as the effective date).

In this Privacy Policy, references to “Our”, “Ourselves”, “We” or “Us”, our Terms and Conditions (T&Cs), this Privacy Policy, and any or all other Agreements, are to Triple3JSolutions Inc. and the services offered on the Metal App website and mobile application facilitated by Triple3JSolutions Inc.

We, at Triple3JSolutions Inc., are committed to protecting your privacy and the data you submit to us to access our services. This Privacy Policy details how we collect, store, use, disclose, safeguard, and protect your information when you use services offered on our website, located at www.themetalapp.com or www.themetalapp.co.uk and our mobile application (The Metal App), including any related services (collectively, hereinafter called “Our Services”).

PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT PROCEED WITH USING OUR SERVICES.

By continuing to use our services, you are deemed to have read, understood, and expressly agreed to and granted Us consent to collect, store, use, disclose, and safeguard your information.

INFORMATION/DATA WE COLLECT:

In order to effectively provide our services to you, we may collect the following data:

  1. Personal Identification Information/Data:
  • Name, address, email address, phone number, date of birth, gender, sexual orientation, and other similar information/data.
  1. User Profile Information/Data:
  • Content/data you generate in the course of using our services, including profile photos, videos, likes, biographical information, and opinions you choose to share.
  1. Usage and Device Information/Data:
  • Information/data about how you use our services, such as IP address, device IMEI, device model and type, browser type, operating system, access times, and pages viewed/accessed.
  1. Location Information/Data:
  • Live and previous locations if you have enabled location services on your device while accessing our services.
  1. Sensitive Data:
  • Data related to sexual orientation, preferences, and any other special category information voluntarily provided during registration or through usage of the app.
  1. Behavioral Data:
  • Records of user-reported interactions or flagged activities, such as abusive or fraudulent behavior, for safety monitoring purposes.

HOW WE USE YOUR INFORMATION/DATA:

We may use the information/data you supply to us during registration and in the course of using our services for the following purposes:

  1. Core Services:
  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our services.
  • To facilitate connections, matches, and communication between users.
  1. Behavioral Monitoring and Safety:
  • To analyze and monitor user interactions to detect and prevent fraudulent, harmful, or inappropriate behavior.
  • To act on reports of harassment, abuse, or other violations of our Terms and Conditions.
  1. Geolocation Services:
  • To analyze and understand location preferences and match users with others in similar or nearby locations.
  • To provide location-based features, such as nearby matches.
  1. Communications:
  • To communicate with you directly or through our partners for customer service, updates, and other information related to our services.
  • To send emails and push notifications.
  1. Advertisements:
  • To analyze preferences and show advertisements tailored to your interests, either by ourselves or through our partners.
  1. Compliance and Security:
  • To process transactions, detect and prevent fraudulent activities, and ensure the security of our services and users.

LEGAL BASIS FOR PROCESSING YOUR INFORMATION/DATA:

If you use our services from the European Economic Area (EEA) or other jurisdictions, we may process your data under the following legal bases:

  1. Consent: You have explicitly granted consent to collect and process your data.
  2. Contractual Obligations: To perform and provide the services outlined in our agreement.
  3. Legitimate Interests: To improve our services and maintain safety without overriding your rights.
  4. Compliance: To adhere to applicable laws and assist law enforcement when required.

INFORMATION/DATA SHARING:

We do not sell, trade, or otherwise transfer your personally identifiable data without your prior notice and consent. We may share your data in the following scenarios:

  1. Service Providers:
    • With developers or partners who assist in operating and maintaining our services, provided they agree to keep shared data confidential.
  2. User Sharing Controls:
    • Profiles, photos, and biographical data may be shared with other users within the app as necessary for matching and connecting purposes.
  3. Legal Requests:
    • In response to lawful requests from enforcement agencies, regulatory bodies, or to comply with applicable laws.
  4. Safety Measures:
    • To protect the rights, property, and safety of users, third parties, or Triple3JSolutions Inc. when actions are inconsistent with our Terms and Conditions.

YOUR RIGHTS UNDER THIS POLICY:

Depending on your location, you may have the following rights:

  1. Access:
    • Request copies of your data.
  2. Rectification:
    • Request corrections to inaccurate or incomplete data.
  3. Erasure:
    • Request deletion of your data under certain conditions.
  4. Restriction:
    • Restrict how your data is accessed or processed by others.

HOW WE SECURE YOUR INFORMATION/DATA:

We implement the following measures to secure your data:

  1. Data Encryption:
    • Encrypt data at entry, during transmission, and at rest.
  2. Access Control:
    • Restrict access to data to authorized personnel only.
  3. Audits and Incident Response:
    • Conduct regular audits and maintain an incident response plan to handle breaches.

INFORMATION/DATA RETENTION:

We retain your data as long as your account is active or as needed to provide services. Upon request, we will delete your data promptly unless required to retain it for legal purposes.

CHANGES TO THIS PRIVACY POLICY:

We may update this policy to comply with new laws or changes in our practices. Updates will be communicated via email or app notifications.