Social Child Protection Standard
At the Metal App, we are committed to maintaining a safe and responsible user environment. Although our platform is strictly for individuals aged 18 and older, we recognize the importance of safeguarding against unauthorized access by minors and ensuring all interactions on our app uphold the highest standards of safety and integrity. Below, we outline our child protection measures:
- Age Restriction Policy
- The Metal App is exclusively for individuals aged 18 and above.
- During registration, users must select their date of birth to proceed. To uphold the age restriction policy, the system is designed only to display dates that confirm the user is 18 years or older. By selecting a date, users validate that they meet the age requirement.
- While we cannot independently verify all user ages, we rely on user honesty and commitment to maintaining a safe environment. Users found violating our policies may face account review and removal.
- Monitoring and Reporting
We take a proactive approach to maintaining a safe community:
- Our team monitors flagged user behavior and interactions for signs that a user may be underage or violating community guidelines.
- We empower our community to help enforce our policies by allowing users to report suspicious accounts or inappropriate behavior. Reports can be submitted using the “Report User” feature.
- Our team manually reviews all reported accounts. Any accounts suspected of belonging to minors will be investigated, and violators will be permanently removed from the platform.
- Content and Profile Moderation
- We manually review flagged profiles, bios, and messages to ensure they adhere to our guidelines.
- Any content that suggests a user is underage or promotes child-related topics is strictly prohibited and will result in immediate action, including account suspension or removal.
- Community Education
We encourage our users to prioritize safety by:
- Sharing tips on fostering safe, respectful interactions within the community during onboarding.
- Enforcement Measures
To uphold the integrity of our platform, we enforce the following:
- Any attempt to exploit or harm other users will result in review or removal and possible reporting to the appropriate authorities.
- Transparency and Accountability
- We are committed to regularly reviewing and improving our child protection measures to adapt to emerging risks and technologies.
- If you have questions, or concerns, or wish to report an issue, please contact our Safety Team at contact@themetalapp.com
A Safer Community Together
Protecting our community from harm is a shared responsibility. By adhering to these standards and reporting any violations, you help us create a safe, supportive, and enjoyable environment for everyone.